PRIVACY POLICY

1. Who we are

The controller identified for this draft is GET RICH TECHNOLOGY UK LTD, company number 16036101, with a registered office at 61 Bridge Street, Kington, Herefordshire, United Kingdom, HR5 3DJ. This is not a returns address.

You can contact us about privacy or exercise your data rights through https://huarenfun.com/contactUS.

2. Personal data we collect

Account and identity data may include your mobile number, email address, account identifier, login credentials, country or region, third-party sign-in identifier, and information you add to your profile.

Order and service data may include your HuarenFun account, the game or account nominated for top-up, order number, amount, payment currency, game credits purchased, transaction status, timestamps, support history, and records needed to investigate delivery, fraud, refunds or disputes.

Contact data may include your name, WeChat identifier, telephone number, email address and the details you submit through our contact or support forms.

Technical and usage data may include your IP address, browser and device information, operating system, language, referring URL, pages viewed, approximate country, session identifiers, cookie identifiers, platform preference and security or diagnostic logs.

Payment data is processed by the payment method or payment provider you select, which may include Alipay, WeChat Pay, card processors or Xsolla. Depending on the method, we may receive limited payment information such as a transaction reference, payment status, amount, currency, provider and fraud-screening result. Do not send full card details through our contact form.

3. How and why we use personal data

We use account, order and payment-status data to create and administer accounts, process purchases, deliver game credits, provide support and communicate about transactions. We generally do this because it is necessary to perform our contract with you.

We use technical, transaction and contact data to secure the Site, detect and prevent fraud or abuse, troubleshoot errors, enforce our terms and establish, exercise or defend legal claims. We generally rely on our legitimate interests and, where relevant, compliance with legal obligations.

We use transaction and business records for accounting, tax, regulatory and record-keeping purposes where the law requires us to do so.

We may use analytics and advertising technologies to understand Site use, measure campaigns and improve our services. Where consent is required for non-essential cookies or similar technologies, we rely on that consent and you may withdraw it through the Site's cookie controls.

We use information you send to us to answer enquiries, handle complaints and resolve support requests. Depending on the request, the lawful basis may be contract, legal obligation or legitimate interests.

We do not use solely automated decision-making that produces legal or similarly significant effects unless we tell you separately at the relevant time.

4. When we share personal data

We may share personal data with hosting, infrastructure, security, customer-support, communications, analytics and professional-service providers that help us operate the Site.

We may share the data needed to process a transaction with payment providers and financial institutions, and the data needed to complete a top-up with the relevant game, platform or fulfilment provider.

The Site may use third-party sign-in, translation, analytics or advertising services, including Google, Meta/Facebook and WeChat. Those providers may process data under their own privacy terms as independent controllers or as our processors, depending on the service.

We may disclose information where required by law, a court or regulator; to prevent fraud or protect users and the public; or in connection with a sale, restructuring or transfer of the relevant business, subject to appropriate safeguards.

We do not sell personal data for money.

5. International transfers

Some providers or game platforms may process personal data outside the United Kingdom. Where UK data protection law requires it, we use an applicable adequacy regulation, contractual safeguards such as the UK International Data Transfer Agreement or UK Addendum, or another lawful transfer mechanism. You may contact us for more information about the safeguards relevant to your data.

6. Cookies and similar technologies

The Site uses necessary technologies for sessions, security, country or currency selection, platform preference and service delivery. Current examples observed on the Site include ci_session, _country, _platform and _sbid.

The Site also uses or loads third-party analytics, advertising or translation technologies, including Google Analytics, Google Ads, Meta/Facebook Pixel and Google Translate. Non-essential technologies should not be activated until any consent required by law has been obtained.

You should be able to accept or reject non-essential technologies and change your choice later. Blocking necessary cookies may prevent account, security or payment features from working.

7. How long we keep personal data

We keep personal data only for as long as reasonably necessary for the purpose for which it was collected, including providing an active account or service, handling support and disputes, preventing fraud, and meeting legal, tax, accounting and regulatory requirements.

The exact period depends on the data category, the status of your account or transaction, limitation periods, legal duties and whether information is needed for an unresolved complaint or claim. We delete or anonymise data when it is no longer required. Cookie durations should be shown in the Site's cookie controls.

8. Security

We use appropriate technical and organisational measures designed to protect personal data against accidental or unlawful loss, misuse, alteration, unauthorised access or disclosure. No internet service is completely secure, so you should use a strong, unique password and keep your account and verification codes confidential.

9. Your rights and complaints

Subject to applicable law, you may ask us for access to your personal data, correction, deletion, restriction, portability, or to object to certain processing. Where processing is based on consent, you may withdraw that consent at any time without affecting earlier lawful processing.

To make a request or complaint, use https://huarenfun.com/contactUS and clearly state that your message concerns privacy. We may need to verify your identity before acting on a request.

If you remain dissatisfied, you may complain to the UK Information Commissioner's Office at https://ico.org.uk/make-a-complaint/ or by telephone on 0303 123 1113. We ask that you contact us first so we have an opportunity to address the issue.

10. Children

The Site is not intended for children under 13 to create an account or submit personal data without appropriate parental or guardian involvement. If you believe a child has provided personal data contrary to this Policy, please contact us so we can investigate.

Because online games and related services may be accessed by people under 18, we aim to use clear language, collect only data reasonably needed, and apply privacy-protective settings. Parents and guardians should supervise purchases and the use of payment accounts.

11. Changes to this Policy

We may update this Policy to reflect changes in our services, providers or legal obligations. We will post the updated version on the Site and change the "Last updated" date. Where a change materially affects how we use personal data, we will provide an appropriate additional notice.

12. Contact

Privacy enquiries and rights requests: https://huarenfun.com/contactUS.

Registered office: 61 Bridge Street, Kington, Herefordshire, United Kingdom, HR5 3DJ. This is not a returns address.